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Customer Service Representative

Metacom Careers
Customer Service Representative
Metacom Careers
Remote Details
Open Country:Philippines
Language Requirements:English
Job Description
- Time Off & Leave
Paid Time Off, Paid Holidays, Paid Illness Leave
Description
- Provide exceptional support to customers via phone, email, and chat.
- Resolve inquiries and complaints in a timely manner.
- Maintain a thorough understanding of products and services.
- Document interactions and provide feedback for service improvement.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient in English, strong customer service skills, and ability to work as a team player.
- Working Conditions: Office environment with a focus on customer interaction.
- Qualities and Traits: Positive attitude, excellent communication skills, and a problem-solving mindset.

Ezem Dela Cruz
HR OfficerMetacom Careers
High response rate