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We’re hiring a Social Media Assistant to support our editors and marketers with account creation, content uploads, and day-to-day posting. You’ll help turn edited clips and assets into on-brand posts across TikTok, Instagram, YouTube (long & Shorts), X, and Facebook, ensuring everything is correctly formatted, tagged, and scheduled.

• Create and set up new brand and campaign accounts following our SOPs (naming, bios, security, brand assets).
• Prepare and publish posts, Stories/Reels/Shorts, thumbnails, captions, hashtags, tags, and links.
• Maintain the content calendar; schedule posts using approved tools (e.g., Buffer/Later/Hootsuite/Meta Business Suite/YouTube Studio).
• Coordinate with editors to collect final cuts, subtitles, thumbnails, and metadata; perform final QC (spelling, aspect ratio, audio levels, copyright checks).
• Coordinate with marketers to implement posting plans, UTM links, and campaign tags.
• Organize assets and metadata in Notion/Drive; keep trackers and logs up to date.
• Light community management: pin top comments, answer simple FAQs with approved responses, and escalate issues.
• Monitor basic performance metrics after posting (views, CTR, watch time, comments) and flag wins or issues.
• Stay current on platform best practices (titles, tags, ratios, length, compliance) and propose small optimizations.

Role details

• Remote
• Typical hours: Pacific Timezone, 9am - 5pm

• Fast learner who can master SOPs quickly and suggest improvements.
• Clear written English; can write short, error-free captions and hashtags.
• Detail-oriented: double-checks links, tags, thumbnails, file names, and schedules.
• Tech-savvy: comfortable switching between apps and can learn new tools fast.
• Organized: keeps calendars, trackers, and folders up to date in Drive/Notion/Sheets.
• Reliable and responsive during assigned hours; meets daily posting quotas.
• Proactive problem solver who communicates blockers and proposes options.
• Trustworthy with account access; follows security steps (2FA, password manager).