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Operations Director

Lestars Management Consultancy L.L.C
Operations Director
Lestars Management Consultancy L.L.CJob Description
- Allowances
Telecommunication Allowance, Medical Reimbursement
- Employee Recognition and Rewards
Commission, Performance Bonus
- Government Mandated Benefits
13th Month Pay, Paid Holidays
- Insurance Health & Wellness
Health Care On-Site, HMO
- Perks Benefits
Free Meals, Open Workspace
- Professional Development
Professional Development
- Time Off & Leave
Bereavement Leave, Sick Leave, Volunteer Time Off
Description
Strategic Planning and Execution:
1. Establish short-term and long-term strategic goals for the gaming platform or product, ensuring alignment between the company's business direction and market demand.
Stay informed about market trends, regulatory changes, and competitor activities to adjust operational strategies accordingly.
2. Demand Management:
1. Identify the demands of the target market, including player behavior analysis, game types, betting preferences, etc.
Adjust game content, odds settings, promotional activities, etc., to maximize user experience and profit.
3. Resource Optimization and Allocation:
1. Allocate resources such as teams, technology, and funding efficiently during operations to maximize efficiency and minimize waste.
Manage and optimize the technical infrastructure of the platform to ensure system stability, security, and capacity for high traffic.
4. Customer Experience and User Growth:
2. Utilize data analysis to understand player needs and feedback, enhance user experience, and increase player engagement and retention rates.
Develop marketing campaigns to attract new users and maintain the activity of existing users, increasing betting volume and platform traffic.
5. Compliance and Risk Management:
In the gaming industry, compliance is particularly important. The operations lead must ensure that the platform adheres to the laws and regulations of various countries, especially the stringent regulations regarding gambling.
Establish a risk early warning mechanism to monitor unusual activities and fund flows, ensuring the company's legal operation.
6. Data Analysis and Reporting:
1. Conduct regular market data analysis to evaluate operational effectiveness and adjust strategies.
Use data insights to forecast future trends and timely adjust operational strategies.
7. Team Building and Leadership:
1. Recruit and manage cross-functional teams, including technical support, product managers, marketing, customer service, etc.
- Train and motivate team members to enhance work efficiency and team cohesion.
Requirements
Educational Qualifications: At least a bachelor's degree or higher
Experience Level: 3-5 years of relevant work experience
Skills and Abilities:
- Problem-solving and analytical skills
- Experience in managing gaming activities
- Knowledge of IT-related fields
- Excellent leadership and management skills
- Technical skills
- Experience with project management tools
- Responsibilities and Duties: Responsible for formulating and executing operational strategies, managing the team, and ensuring projects are completed on time.
- Working Conditions: Fast-paced work environment, adaptable to change.
- Qualities and Characteristics: Possess good communication skills, team spirit, and results-oriented mindset.

nch LY
HR ManagerLestars Management Consultancy L.L.C
Active within three days