We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

• We are looking for someone who has a minimum of 2 years experience working in Pizza Hut and must be currently employed for the last 2 years in a full-time capacity.
• Excellent English communication skills, having a conversational personality
• Flexible, multi-tasker, with a “can-do” attitude, comfortable working both in the Backline (kitchen) and Frontline (customer service, cashier)

• Flexibly use various resources to develop new customers and screen effective customers
• Understand the environment of each business trip location, expand the market customer base, and formulate work plans
• Collect industry market information from various regions, and fully develop channels for the company's development
• Maintain customer relationships, and cooperate with superiors to carry out the next step of work progress

We are seeking a dynamic and highly self-motivated Sales Representative to drive ticket sales, booth space, advertising, and sponsorship opportunities for a major A.I. technology conference and robotics expo taking place in Cebu City Philippines next year.

Must speak Chinese and English, and currently living in China.

This role requires a proactive professional who excels in identifying and engaging potential clients and decision-makers across China and surrounding territories. You will be responsible for pre-selling advertising space, securing sponsorships, and promoting other marketing opportunities available at the event to businesses and organizations within the AI and robotics industries.

You must be able to start selling from day one with minimal onboarding, as this is not an entry-level role. A generous compensation package will primarily be commission-based, with a guaranteed base salary to provide stability.

• Identify and engage potential clients and decision-makers to promote and sell event tickets, booth space, advertising, and sponsorship packages.
• Develop and implement strategic sales plans to achieve revenue targets.
• Build and maintain strong relationships with clients to ensure repeat business and customer satisfaction.
• Present and demonstrate the value proposition of participating in the Innovate AI+Robotics Conference.
• Collaborate with the event management team to align sales strategies with event goals.
• Provide regular sales reports and updates to management.

• Setting Sales Targets.
• Maximize Sales and Profitability.
• Provides your team with a stimulating and supportive environment.
• Maintain and increase standards of customer service.

As an Outbound Sales Representative, you will play a pivotal role in reaching out to potential clients, conducting surveys, and promoting products or services. If you possess excellent communication skills, a persuasive demeanor, and a commitment to achieving outbound calling targets, we invite you to apply for this essential position that directly contributes to our business growth.

Benefits:

• Competitive salary
• Strong support system
• Salary increase starting on your first year of employment (based on performance)
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50)
• Health benefit ($30/month)
• No computer activity monitoring
• Training materials for upskilling provided
• Paid holiday leaves (depending on the holidays that the client observes)
• Paid sick leaves (sick leave convertible to cash if perfect attendance)
• Paid planned leaves
• 13th month pay
• Allowance for SSS and Pag-ibig contribution ($20/month)
• Commission details will be discussed upon hiring.

Key Responsibilities:

• Initiate outbound calls to prospective clients using prepared scripts or talking points.
• Conduct surveys, gather information, and provide relevant product or service details.
• Identify and qualify potential leads through effective communication.
• Transfer qualified leads to the sales team for further engagement.
• Promote company products or services to potential clients during outbound calls.
• Provide detailed information, address inquiries, and overcome objections.
• Build and maintain positive relationships with clients through professional and courteous communication.
• Record and update customer information accurately in the company's database.
• Meet or exceed daily, weekly, and monthly outbound calling targets.
• Work towards achieving set performance metrics, such as call conversion rates and lead qualification.
• Ensure compliance with company policies and standards during outbound calling.
• Maintain a high level of quality and professionalism in all interactions.
• Generate reports on outbound calling performance and campaign effectiveness.
• Document feedback and insights gathered during customer interactions.
• Ad hoc tasks from the client.

• Engage potential customers to promote credit card products.
• Provide detailed information on features, benefits, and fees.
• Assist customers in completing applications and resolving inquiries.
• Meet or exceed monthly sales targets.
• Maintain up-to-date knowledge of market trends and credit card offerings.
• Build and maintain strong customer relationships.