At Trust Disability Solutions, we help Canadians with disabilities apply for the Disability Tax Credit (DTC). Our mission is to provide exceptional service and support to ensure clients successfully navigate the application process.

We’re looking for a Client Service Specialist to join our team. In this role, you will be the main point of contact for clients, managing their accounts, gathering necessary information, and ensuring smooth communication throughout the DTC application process. You’ll work directly with clients via phone and email, helping them with every step of their application.

• Build and maintain strong relationships with clients.
• Communicate with clients daily to gather information and provide updates on their application status.
• Assess client eligibility for the Disability Tax Credit based on medical information.
• Draft and send emails to clients and healthcare professionals.
• Follow up with clients and medical practitioners to collect required documentation.
• Use a CRM system to manage client interactions and track progress.

Why choose Trust Disability Solutions?

• Competitive salary and benefits.
• Work from home flexibility.
• Comprehensive training and support.

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

• We are looking for someone who has a minimum of 2 years experience working in Pizza Hut and must be currently employed for the last 2 years in a full-time capacity.
• Excellent English communication skills, having a conversational personality
• Flexible, multi-tasker, with a “can-do” attitude, comfortable working both in the Backline (kitchen) and Frontline (customer service, cashier)

• Flexibly use various resources to develop new customers and screen effective customers
• Understand the environment of each business trip location, expand the market customer base, and formulate work plans
• Collect industry market information from various regions, and fully develop channels for the company's development
• Maintain customer relationships, and cooperate with superiors to carry out the next step of work progress

• Responsible for the company's daily operations management and process optimization to ensure the smooth operation of the company's business
• Formulate and implement the company's strategic planning, operational goals and promotion
• Lead the team, coordinate cross-departmental cooperation, promote business growth and team collaboration;
• Manage company resources, optimize resource allocation, and ensure efficient use of resources;

• Onboarding merchants, both online and offline (e.g., Jollibee, Landmark, Shein), ensuring a smooth integration process.
• Established connections with a diverse range of merchants, facilitating partnerships and collaborations.
• Familiar with the KYB/KYC processes, ensuring compliance and thorough vetting of partners.
• Outgoing and skilled in sales, with the ability to engage clients effectively and drive revenue.
• Strong networking skills, able to build and maintain relationships within the industry.
• Proficient in market analysis, identifying potential merchants and opportunities for growth.
• Excellent communication skills, able to articulate value propositions clearly to potential partners.

Job Type: Full-time

Location : BGC, Taguig City, Philippines

Working days: Mon-Fri ; 9am-6pm

We are seeking an experienced SOC Analyst to join our security team. Ideal candidates will have a strong foundation in cybersecurity monitoring, incident response, and a solid understanding of shell access techniques and detection on vulnerable systems.

• Real-Time Monitoring & Threat Detection: Analyze security alerts to detect, investigate, and respond to potential security incidents.
• Vulnerability Assessment: Conduct in-depth analysis of vulnerabilities, focusing on shell access techniques to understand and mitigate risks.
• Incident Reporting: Create comprehensive incident reports with threat analysis, impact assessment, and actionable recommendations.
• Security Best Practices: Stay updated on the latest cybersecurity threats and industry standards to safeguard our systems.
• Cross-Team Collaboration: Work closely with development and infrastructure teams to ensure security controls and prevent vulnerabilities.