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Sales Support Specialist

$600-800[Monthly]
On-site - Australia1-3 Yrs ExpBachelorFull-time
Touch Biotechnology

Touch Biotechnology

Sales Coordinator

$200-400[Monthly]
No Resume NeededOn-site - South Korea1-3 Yrs ExpBachelorFull-time
Platinum Source Ventures OPC

Platinum Source Ventures OPC

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Sales Support Specialist

$600-800[Monthly]
On-site - Australia1-3 Yrs ExpBachelorFull-time
Touch Biotechnology

Touch Biotechnology

Sales Support Specialist

Touch Biotechnology
$600-800[Monthly]
On-site - Australia1-3 Yrs ExpBachelorFull-time
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Job Description

Description

Join TouchBio Australia as a Sales Support Specialist and step into a world of innovation and impact!


About Us:

TouchBio Australia pioneers developing, manufacturing, and importing medical devices and eco-friendly hygiene products. Our range includes at-home testing devices and long-lasting sanitising solutions designed to revolutionise health practices while prioritising safety and environmental sustainability.


We Offer:

  • A competitive base salary with health insurance benefits.
  • Additional leave to support work-life balance.
  • Company Christmas gifts and engaging company events.
  • Potential for pay raises reflecting your impact/performances.
  • Convenient transportation service.
  • Opportunities for career growth and advancement within a pioneering company.


Key Responsibilities include:

Sales Operations Support:

  • Support sales activities at both operational and customer engagement levels, such as researching contact details, gathering client feedback, setting up store/client visits, and conducting outreach calls.
  • Facilitate effective communication and follow-up actions between the sales team, marketing team, and clients to address sales requirements and inquiries.
  • Coordinating and executing of sales support projects, including sales data analysis, CRM/sales software management, lead generation, and collating market research.
  • Coordinate and monitor lead generation processes, pipelines, and task activities to ensure optimal sales performance.
  • Conduct outbound calls to key clients for check-ins, surveys, and market insights to maintain strong relationships and stay informed on trends.
  • Coordinate and support telemarketing and other lead generation initiatives and manage client data to boost lead generation efforts.
  • Write, edit, and proofread documents, presentations, reports, and email templates, incorporating insights from customer interactions.
  • Handle other tasks and projects as needed to support the sales team


Sales Field/Merchandise Coordination:

  • Track and support the performance of sales field representatives and the merchandise team.
  • Ensure the team has all necessary sales collateral, tools, and resources to achieve their goals.
  • Liaise with partners and suppliers to produce and manage sales collaterals & tools for the sales team, managing the demand and item’s stock


Sales Meeting Facilitation:

  • Organize and coordinate regular sales meetings, including preparing presentations, agendas, and meeting minutes, and ensuring follow-up on action points

Requirements

Qualifications:

  • At least 3 years of experience in a sales, sales support or similar role.
  • Bachelor’s degree in Business Administration, Marketing, or related field.
  • Proficiency in CRM software and MS Office Suite.
  • Exceptional organisational, project management, and multitasking skills.
  • Excellent communication, Excel, PowerPoint presentation, interpersonal, and writing skills.
  • Fluency in English with excellent verbal and written communication skills.
  • Strong analytical abilities with experience in monitoring and interpreting sales data.


CRMWritten and Verbal Communication SkillsOrganizational SkillsReportsCommunication SkillsAttention to DetailsInterpersonal SkillsCoordination Skills

Josel Montero

Office ManagerTouch Biotechnology

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