Description
Our US Partner is the leading advocacy organization for families and programs supporting children with special needs in New York State.
We're looking for a highly-organized
Virtual Administrator who will play a key role in supporting the day-to-day operations, helping with membership management, dues collection, social media, website updates, surveys, and other important projects to ensure the smooth functioning of the organization.
This is a
full-time role, on a
US shift and on a
Work from Home set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
Key Responsibilities
- Board Support:
- Assist with organizing board meetings, including scheduling, sending calendar invitations, and providing logistical support.
- Take meeting minutes and maintain accurate records.
- Coordinate advocacy calls or meetings as needed.
- Membership & Communications:
- Handle all administrative aspects of membership, including enrolling new members, updating membership details, and processing changes.
- Facilitate the collection of membership dues and send reminders to members.
- Respond to basic membership inquiries and assist with outreach to potential new members.
- Support the onboarding of new members, including follow-up emails, calls, and meetings.
- Social Media & Website Management
- Develop and distribute engaging social media posts to increase visibility and foster online engagement.
- Reach out to members and contacts to promote social media activity, driving likes, shares, and interactions.
- Regularly update the website with new content and information.
- Assist in email campaigns to keep members informed and engaged.
- Survey Management:
- Design and distribute surveys to gather member feedback and insights.
- Compile and share survey results with the appropriate stakeholders.
- Other Projects:
- Participate in various projects as assigned by the team or board.
- Take on additional tasks that support the organization's ongoing needs and goals.
Skills & Qualifications
- Technical Proficiency: Must be fairly tech-savvy and comfortable using common digital tools, including Zoom, Gmail, Outlook, Microsoft Word, Excel, and the Google Suite (Docs, Sheets).
- Organizational Skills: Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
- Communication: Excellent written and verbal communication skills, with the ability to interact professionally with board members, staff, and external stakeholders.
- Self-Motivated: Ability to work independently, take initiative, and follow through on tasks without constant supervision.
- Experience: Prior experience in administrative roles, particularly in non-profit organizations or advocacy groups, is a plus but not required.
Requirements
Please refer to job description.