US Trailer Customer Service Representative

₱35-45K[Monthly]
RemoteFull-time<1 Yr ExpEdu not required
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
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Remote Details

Open Country：Philippines

Language Requirements：English

Job Description

English LanguageCustomer ServiceProblem SolvingStrong Work EthicOrganizational SkillsTechnical Skills

Description

  • Manage and oversee the online coordination of trailers across the US and Canada to ensure smooth logistics operations.
  • Communicate effectively with American clients and stakeholders to address operational requirements and resolve issues.
  • Follow Standard Operating Procedures (SOPs) strictly to maintain quality and efficiency.

Requirement

  • Proven ability to handle customer inquiries regarding trailer sales, rentals, and repairs.
  • Experience in upselling and cross-selling trailer-related accessories and services.
  • Strong English Communication Skills: Must be able to communicate fluently and clearly with American clients
  • Relevant Experience (Preferred): Prior experience in managing US shipping trailer accounts in a BPO or logistics operations is a plus.
  • Accountability: A strong sense of responsibility and adherence to operational procedures is essential.

Maricar Ygot

Global RecruiterRecruitGo

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Posted on 06 December 2024

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