Trainer

Sutherland Philippines

Urgent
＄350-437[Monthly]
On-site - Camarines Sur<1 Yr ExpBachelorContract
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Job Description

Description

  • Provide coaching assistance for performance improvement to trainees without BPO experience
  • Utilize reporting and analytical skills for class performance assessment and enhancement
  • Trainer post is temporary as long as we are conducting NHA classes in the area (initial contract is for 6 months, and can get extended depending on the projection of classes and trainer’s performance).

Requirements

  • At least 1-year BPO experience
  • Excellent verbal and written English communication skills
  • Ability to multitask in a fast-paced environment
  • Collaborative team player with the ability to work independently with minimal direction
  • Training/Teaching background is an advantage in order to get certified and conduct classes ASAP
  • Flexible with time, but the classes are usually in the morning schedule
  • Excellent coaching and interpersonal skills
  • Coaching skills: ability to adjust to trainees with no BPO background, and coach them accordingly for performance improvement
  • Interpersonal skills: able to communicate to different types of trainees, stakeholders and anyone involved in the NHA process
  • Reporting and analytical skills for class performance review and development
  • Should be staying near the hub to minimize transportation expenses
Excellent Communication SkillsTeaching SkillsAnalytical SkillsCoachingPublic SpeakingInterpersonal SkillsWritten Communication
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Irene Nuguid

LeadSutherland Philippines

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Working Location

2/F, Avenue SQUARE. Magsaysay Avenue, Naga City 4400, 4400, Philippines

Posted on 09 May 2025

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