Job Profile Summary

This is an exciting, newly created senior sales operations manager role that brings together our sales operations professionals into one unified team, enhancing efficiency and enabling collaboration across multiple regions. This role not only maximizes the synergies of a consolidated team but is also structured to align closely with our SPE Business partners organisations, enhancing coordination and streamlining operations. As a senior leader, you will manage a team of sales operations professionals focused on delivering insights, driving efficiency at scale, and supporting business growth.

Role Responsibilities & Key Accountabilities:

• Lead, mentor and manage a sizeable team of sales operations professionals.
• Define clear roles and responsibilities, set performance expectations and support individual team development.
• Conduct regular team meetings, individual check-ins with team and all stakeholders involved.
• Analyse, design and implement efficient sales processes that drive productivity and support sales objectives.
• Implement best practices and standardize process across the team to improve efficiency and reduce errors.
• Conduct in depth analysis of sales metrics and set up a forum/cadence to share actionable insights on sales performance and KPI’s.
• Maintain and manage data hygiene within CRM records.
• Partner with sales enablement & Sales leadership to identify gaps and inefficiencies to implement solutions & streamline process.
• Act as key point of contact for stakeholders in Sales and Account management.
• Provide input on territory analysis & ownership of year end Account transfer process.
• Contribute to forecasting processes.
• Measure effectiveness and adoption of our key dashboards and increase adoption in collaboration with SPE.

Qualifications & Experience:

• Bachelor’s in Economics, Finance, or a related field.
• 8-10 years in sales operations, with atleast 3 years in management role, ideally overseeing a sizeable team.
• Strong understanding of CRM systems, preferably Salesforce and proficiency with data analysis tools.
• Proven Leadership abilities, with experience managing and developing team members.
• Excellent communication and interpersonal skills, with the ability to influence and partner cross functionally.
• Analytical mindset with a focus on data-driven decision making.

Proud to share LSEG in the Philippines is Great Place to Work certified (Nov ’24 – Nov ’25).

Learn more about life and purpose of our company directly from Philippine colleagues’ video: Manila, Philippines | Where We Work | LSEG

We believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

We offer a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to us are aware of this privacy notice.

Please refer to job description.