Reed Elsevier
As a Sales Executive, you are responsible for actively ensuring a good attendance rate for all relevant Reed Exhibitions events throughout the year. Directly calling visitors, you are in-charge of an end-to-end cycle of promoting Reed Exhibitions events to eventually closing ticket, educational session and conference sales for customers, including payment processing and ensuring badges or tickets are received by the customers. You are also expected to assist Reed Exhibitions visitors by providing key event information such as event pricing and fees, matching conference details with their needs, addressing frequently asked questions and minor troubleshooting assistance during actual registration.
We have exciting opportunities for experienced and dynamic Sales Executives to join the existing sales teams.
Job Responsibilities:
Assist Reed Exhibitions visitors with event, educational sessions and conference registrations, (including payment processing) and provide other information required by customers (which may include minor registration troubleshooting)
Promote Reed Exhibitions events and conferences to both existing and potential visitors
Convert leads to actual event registrants/attendees
Upsell in-event sessions and other activities to existing registrants/attendees
Build new leads and strengthen connections / network by generating new interests from existing or new companies – acquire new e-mail addresses and gather new subscribers to various event e-mail alerts.
Selling exhibition space and digital opportunities both previous and new exhibitors over the telephone and face to face where required.
Build long-term relationships with customers, understanding their businesses and marketing needs, and be seen as part of the industry.
Ability to sell senior level prospects and customers and achieve new business and increase revenues from existing customers.
Effective management of CRM Campaigns across multiple events.
Accurately report progress through weekly sales reports and forecast revenue projections allowing the Head of Sales and Exhibition Manager to budget accordingly.
Keep your pipeline updated on a regular basis to assist Supervisor on their reporting on a weekly/monthly basis
Achieve and surpass individual revenue targets across the group
Hit agreed activity output targets – an average of 55 dials, 45 minutes call time and 40 effective calls per day to prospects
Update and verify visitor information on each call
Submit regular productivity and insight reports to stakeholders
The candidate must have:
Bachelor's degree holder
Proven and successful track record in a relevant sales environment, preferably in the B2B exhibition industry
Experience in consultative selling, maximizing revenue from both new and existing customers demonstrating innovation and creativity
Effective telephone sales ability at a senior level
Excellent customer service skills
Excellent English communication skills, both verbal and written
Strong team player and the ability to work under pressure
High levels of professionalism with strong attention to detail
Must be amenable to work in a flexible shift and hybrid setup
What we offer
At REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.', we are committed to creating an environment where our employees can thrive. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your well-being, including health insurance, retirement plans, and professional development programs.
About us
REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.' is a leading provider of information solutions and services. With a strong focus on customer satisfaction, we are dedicated to delivering innovative products and services that help our clients succeed. Join our team and be a part of our continued growth and success.
Please refer to job description.
Boss
HR ManagerReed Elsevier
2nd Floor Building H, UP Ayala Technohub, Commonwealth Ave., Quezon City, Metro Manila, Philippines
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