• Coordinate and manage sales-related activities through non-voice platforms (Chat, CRM).
• Serve as the point of contact between clients and the sales team to schedule appointments, demos, and follow-ups.
• Assist in preparing proposals, presentations, and sales reports.
• Track leads, opportunities, and client interactions in CRM tools.
• Monitor sales performance metrics and provide administrative support to the sales department.
• Ensure smooth communication flow between clients and internal teams.
• Support sales campaigns by handling inquiries, clarifying product details, and forwarding qualified leads.

Key Skills & Qualifications:

• Proficient & Excellent in English both written & verbal communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Background in BPO, sales support, or customer service (non-voice) preferred.
• Ability to work in a fast-paced, KPI-driven environment.