Pre-Sales Technical Support

Ronisys General Trading Corporation

$359-538[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Perform configuration of Ruijie, Uniview, ZKTeco, and Genata equipment
  • Conduct network diagnostics, device testing, and performance tuning
  • Provide technical support to sales, partners, and clients
  • Prepare documentation (as-built, config sheets, reports)
  • Assist in POC demos and client training sessions

Requirements

  • Minimum 1 year of experience in technical support or field engineering roles.


Strong knowledge of:

  • Ruijie/Reyee network devices (Access Points, Gateways, Switches)
  • Uniview IP Cameras and NVRs
  • ZKTeco time attendance and access control systems
  • Genata PoE switches


Experience:

  • Network configuration (VLANs, SSIDs, QoS, NAT, VPN, port forwarding)
  • CCTV setup (IP planning, NVR recording setup, remote access)
  • Access control configuration (door locks, user management, enrollment)
  • Ability to read and understand network diagrams and floor layouts
  • Hands-on experience with Ruijie Cloud, EZStation, ZKBioTime, or similar platforms


Soft Skills:

  • Strong troubleshooting and problem-solving skills
  • Excellent communication and documentation ability
  • Able to work independently and with teams on field deployment
  • Willing to travel for on-site projects and support
Technical SupportCommunication SkillsTechnical SalesProduct KnowledgePresentation Skills
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Zyrene Via Manalili

HR and Admin GeneralistRonisys General Trading Corporation

Active within three days

Working Location

747 Nicanor Padilla St. 747 Nicanor Padilla St, San Miguel, Manila, 1005 Metro Manila, Philippines

Posted on 04 June 2025

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