Online Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Parking Space, Pet Friendly Workplace, Sleeping Quarters
Time Off & Leave
Vacation Leave, Volunteer Time Off, Wedding Leave
Description
- Provide exceptional customer support via email, chat, and social media.
- Resolve customer inquiries, complaints, and technical issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Contribute to a positive team environment.
- Respond to customer inquiries via chat, email, or phone; resolve issues efficiently.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
- Working Conditions: Remote work; may require flexible hours.
- Qualities and Traits: Patience, empathy, and a positive attitude.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 03 June 2025
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501-1000 Employees
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