ROLE SUMMARY

Our client is looking for a Tech Admin/NetSuite Admin to join their growing team. This role will perform various NetSuite-related tasks, such as managing saved searches and custom reports, analyzing data, maintaining process documentation, improving internal tools, managing user permissions, handling system configurations, and testing system updates. This role will serve as a point of contact for Netsuite-related issues.

WORK SCHEDULE: 9:00 AM – 6:00 PM Eastern Daylight Time (9:00 PM – 6:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS:

• Create and manage saved searches and custom reports based on team needs
• Perform light data analysis to support business decisions (e.g. identifying trends, summarizing key metrics)
• Develop and maintain process documentation for recurring tasks and workflows
• Build and improve internal tools (dashboards, forms, templates) for operational teams
• Assist with user permissions, roles, and minor system configurations
• Support data clean-up and maintenance tasks as needed
• Collaborate with departments to gather requirements and translate them into NetSuite solutions
• Help test and validate system changes or updates
• Act as a point of contact for basic NetSuite questions or troubleshooting

QUALIFICATIONS:

• A Bachelor’s degree in the related field is preferred
• Prior experience using NetSuite, with familiarity with Saved Searches, reports, and basic configurations
• Experience supporting teams in operations, eCommerce, or finance environments is an advantage
• Ability to translate business needs into simple reports, tools, or workflows
• Comfortable with Excel or Google Sheets for basic analysis and data handling
• Strong attention to detail and ability to document processes clearly
• Good communicator – able to work with cross-functional teams to gather requirements and share outcomes
• Self-motivated and comfortable with light project management or working independently with minimal direction

Please refer to job description.