Hardware Installation & Maintenance:

• Install, configure, and maintain desktop computers, laptops, and printers (inkjet, laser, thermal, multifunction, etc.).
• Diagnose and repair hardware faults, including motherboard, RAM, hard drives, power supplies, and printer components.
• Perform upgrades, component replacements, and preventive maintenance.

Software & System Support:

• Install and configure operating systems (Windows/macOS/Linux) and essential applications.
• Troubleshoot software and driver issues for printers and peripheral devices.
• Ensure antivirus and security software is properly installed and updated.

Technical Support & Troubleshooting:

• Respond to IT service requests and troubleshoot issues remotely or on-site.
• Provide timely technical assistance to staff related to hardware, software, and network connectivity.
• Document issues and resolutions in the IT ticketing system.

Network & Connectivity:

• Set up and maintain network printers and ensure proper connectivity.
• Assist with basic networking tasks (e.g., IP configuration, printer sharing, LAN setup).

Inventory & Documentation:

• Maintain inventory of IT equipment, parts, and tools.
• Keep accurate records of service activities, configurations, and asset status.

Skills & Attributes:

• Excellent diagnostic and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Attention to detail and a proactive attitude.
• Ability to lift and move hardware as needed.

• We are seeking a skilled and detail-oriented IT Technician with expertise in the installation, maintenance, and repair of printers, computers, and laptops.
• The ideal candidate will troubleshoot hardware and software issues, perform system diagnostics, and provide technical support to end-users to ensure smooth IT operations.

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum 2–4 years of hands-on experience in IT hardware support, especially printers and personal computers.
• Strong knowledge of computer hardware, operating systems, and common office software.
• Experience in handling a wide range of printer brands (HP, Canon, Epson, Brother, etc.).
• Basic understanding of networking principles (LAN, IP addressing, etc.).
• Valid driver’s license (if travel to branches or client sites is required).