Iloilo | Customer Service Associate

TDCX

$266-355[Monthly]
On-site - Iloilo<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Health Insurance

  • Time Off & Leave

    Vacation Leave

Description

Job Highlights

  • Up to 10% monthly performance incentives*
  • HMO and life insurance coverage on day one.
  • Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
  • Employee Assistance Program and Mental Health Consultations
  • Fast promotion and endless growth opportunities.
  • And many more!

*Terms and conditions apply.

 

#BeMore


Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.


Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • A positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

  • Effectively and adequately handle transactions and deliver an outstanding customer experience through phone and email
  • Act timely on feedback provided by internal and external stakeholders with the objective of improving performance



Requirements

Who are we looking for?

  • High School Graduate
  • Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers
  • Must have at least 6 months experience in a voice account
  • Strong verbal and written English communication skills
  • Positive, self-motivated, and energetic
  • Amenable to work in rotating shifts
  • Can work in Robinsons Cybergate 1, Pavia, Iloilo


English LanguageCustomer Service
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Vivien Hubag

Sourcing AssociateTDCX

Active today

Working Location

6F Robinsons Cybergate 1, Pavia, Iloilo, Robinsons Place Pavia. 2 Ungka I Barangay Rd, Pavia, Iloilo, Philippines

Posted on 05 March 2025

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