Guest Service Associate
JMP TWIN EAGLE Manpower and Allied Services Inc.
Urgent
＄178-267[Monthly]
On-site - Baguio1-3 Yrs ExpBachelorFull-time
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Job Description
Description
- Manage front desk operations, handle reservations, check-in/check-out processes, and assist guests with inquiries.
- Greet and welcome guests with a warm, friendly attitude.
- Manage check-ins and check-outs efficiently.
- Handle reservations and address guest inquiries.
- Process payments and provide accurate billing information.
- Maintain a clean and organized front desk area.
- Collaborate with other hotel departments to enhance guest experience.
- Report any issues to the management promptly.
Requirements
- Educational Qualifications: Minimum of a Diploma degree in Hospitality Management or a related field.
- Experience Level: 1-3 years of experience in a hotel or customer service environment.
- Skills and Competencies: Proficient in computer systems, exceptional customer service abilities, and strong communication skills.
- Working Conditions: Fast-paced hotel environment, may require night or weekend shifts.
- Qualities and Traits: Friendly, detail-oriented, proactive, and able to work under pressure.
Computer LiterateCustomer ServiceCommunication Skills
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JMP TWIN EAGLE
HR OfficerJMP TWIN EAGLE Manpower and Allied Services Inc.
Active today
Working Location
Leonard Wood Loop. Leonard Wood Loop, Baguio, Benguet, Philippines
Posted on 20 December 2024
JMP TWIN EAGLE Manpower and Allied Services Inc.
Unfinanced / Angel
>1000 Employees
Human Resources & Recruitment
JMP TWIN EAGLE MANPOWER & ALLIED SERVICES
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