Front of House (Team Member) - FELT
Bravefoods Global Concepts Holdings Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Others
Company Social Events
Perks Benefits
Employee Discount
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Birthday Leave, Sick Leave, Vacation Leave
Description
- As a member of the Front of House (FOH) Food and Beverage team, you’ll be the face of our establishment, delivering exceptional customer service while ensuring smooth daily operations. You’ll welcome guests, take orders, serve food and drinks, and maintain a clean and inviting atmosphere—all while providing a top-tier dining or hospitality experience.
- Greet and seat guests in a friendly, professional manner
- Take food and beverage orders accurately and efficiently
- Serve food and drinks to guests with attention to detail and timing
- Maintain cleanliness and organization of front-of-house areas (tables, service stations, etc.)
- Handle guest inquiries, feedback, and complaints with professionalism and urgency
- Process payments (cash, card, or digital) using POS systems
- Assist in setting up and breaking down for service (including cleaning, polishing glassware/cutlery, restocking supplies)
- Follow food safety and hygiene standards
- Collaborate with kitchen and bar staff to ensure smooth service
- Uphold the venue’s brand, values, and service standards
Requirements
- Previous FOH or customer service experience (preferred but not always required)
- Strong communication and interpersonal skills
- Ability to multitask and stay calm under pressure
- Professional appearance and demeanor
- Availability to work flexible hours, including evenings, weekends, and holidays
- Knowledge of food and beverage menus, including allergens (training provided)
- POS system experience is a plus
Bravefoods Global
HR OfficerBravefoods Global Concepts Holdings Inc.
High response rate
Work Location
3rd Floor, North Entertainment, SM Mall of Asia. SM Mall of Asia, Seaside Blvd, Pasay, 1300 Metro Manila, Philippines
Posted on 11 April 2025
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