Employee Relations Officer

Infosys BPM

Negotiable
On-site - Taguig1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Description

Are you ready to make an impact? Join us as a Senior HR Business Partner (Employee Relations) in BGC and jumpstart your career!

Support deployment of assigned HR processes and ensure adherence to SLAs and compliance requirements. Prepare various dashboards, analytics, research and benchmarking reports under the guidance of the Manager. Participate in knowledge sharing and branding initiatives with the objective of providing the highest levels of service to internal customers within the resources provided and the policies of the organization.

Key Responsibilities:

• Resolve complex employee relations issues and address grievances.

• Attending CENA, NLRC, and DOLE cases representing Infosys BPM Philippines.

• Provide HR policy guidance and work closely with management and employees to improve work relationships, build morale and increase productivity and retention.

• HR Analytics/Metrics/Reporting and Knowledge Management/HR Capability Building.

• Vendor Relationship Management and Employer Branding and Positioning.

• Function-specific initiatives, audits and compliance.

Key Requirements:

• Candidate must possess at least a college Degree preferably in Human Resource Management, Law, Psychology or equivalent.

• Good communication skills.

• At least 3-5 years of working as an Employee Relations in a BPO setting or shared services required.

• Applicants must be willing to work onsite in Taguig on a rotational/shifting schedule.

What’s in it for me?

• Quarterly performance bonus.

• Outstanding career development opportunities and fast track career progression.

• Enjoy a fair work-life balance.

• HMO and Life Insurance for employee and 2 dependents for free.

• 24 Leaves annually.

“ We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”

Requirements

Please refer to job description.

Conflict ResolutionEmployee EngagementLabor RelationsCompliance KnowledgeCommunication SkillsMediation TechniquesInterviewing SkillsNegotiation SkillsHR PoliciesData Analysis
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HR ManagerInfosys BPM

Working Location

19F BGC Corporate Center, 30th St. corner 11th Avenue, Fort Bonifacio, Taguig City, Metro Manila, Philippines

Posted on 14 May 2025

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