Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and order processing.
- Resolve complaints and provide solutions in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Uphold company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 1-3 years of customer service experience.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and maintain customer records.
- Working Conditions: Office environment with shifts including weekends.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 30 July 2025
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