• Assist customers with inquiries and provide timely solutions.
• Manage customer accounts and maintain accurate records of interactions.
• Resolve complaints and ensure customer satisfaction.
• Provide product information and guide customers on features and benefits.
• Collaborate with other departments to streamline the customer service process.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years in customer service or related field
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Empathetic, patient, and solution-oriented
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Willingness to work flexible hours, including evenings and weekends