• Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
• Assist customers via phone, email, and chat to ensure their needs are met.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Stay updated on product knowledge to effectively assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years (fresh graduates are encouraged to apply).
• Skills and Competencies: Strong command of the English language.
• Skills and Competencies: Excellent customer service skills.
• Qualities and Traits: Ability to work effectively in a team.
• Responsibilities and Duties: Willingness to learn and adapt in a dynamic environment.