• Provide exceptional customer service to enhance customer satisfaction and loyalty.
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Resolve customer complaints and issues efficiently using problem-solving skills.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: With/Without experience in customer service or related field.
• Skills and Competencies: Strong interpersonal skills, technical proficiency, and fluency in English.
• Qualities and Traits: A strong work ethic and commitment to customer satisfaction.
• Responsibilities and Duties: Ability to follow company policies and procedures while resolving customer concerns.