Customer Service Representative
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Communicate effectively with customers via phone, email, and chat.
- Document customer interactions and transactions in the database accurately.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on product knowledge and company policies to assist customers effectively.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Proficient in English with excellent interpersonal skills.
- Skills and Competencies: Strong work ethic and ability to handle multiple tasks.
- Skills and Competencies: Basic technical skills to navigate customer service software.
- Qualities and Traits: Empathetic, patient, and able to remain calm under pressure.
Dianne Dionisio
HR ManagerStaffing co.
More than ten replies today
Working Location
1234, Libis. Libis, Quezon City, 1800 Metro Manila, Philippines
Posted on 12 September 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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