Customer Service Representative

Topserve Service Solutions, Inc.

$262-349[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
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Job Description

Description

  • Provide customer service to members of the company and other individuals seeking assistance by answering questions about emergency roadside services, towing requests, and handling complaints
  • Accurately and efficiently encode all data
  • Confirmed that entered data accurately aligns with original documentation/requirement/s.
  • Maintaining relationships with current customers and corporate partners by providing them with timely updates with regards to the status of their emergency.
  • Performing administrative tasks such as answering phones, greeting clients and scheduling appointments
  • Adhere to and meet set schedules, deadlines and quotas.
  •  Coordinating with other departments to ensure smooth operations

Requirements

• Must be college graduate (4-year course)

• Male not more than 30 years old.

• Computer literate.

• Excellent communication skills.

• Six to twelve months experience in Radio / Telephone Operations. Scheduling is an advantage but not a requirement

• Familiarity with maps and local roads

• Good analytical or problem-solving ability.

• Good interpersonal skills

• Can work under minimum supervision

• Has strong personality.

• Ability to make simple correspondence

• Fresh graduates/ Entry level applicants are encouraged to apply

• NCR minimum rate.

Customer ServiceSchedulingProblem SolvingTeam PlayerTechnical SkillsOrganizational SkillsBack Office SupportAccount ManagementAdobe SuiteStrong Work Ethic
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Leonila Alejo

RecruiterTopserve Service Solutions, Inc.

Reply 0 Times Today

Working Location

Quezon City, Philippines

Posted on 05 September 2025

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