Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Compassionate Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls efficiently.
- Provide accurate information about products and services.
- Resolve customer issues and complaints promptly.
- Document customer interactions in the database.
- Work collaboratively with team members to improve service quality.
- Maintain a positive attitude while interacting with customers.
Requirements
- Educational Qualifications: A Bachelor's degree in any field is required.
- Experience Level: No prior experience is necessary; we welcome entry-level candidates.
- Skills and Competencies: Strong customer service skills, effective communication, problem-solving abilities, and patience are essential.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced office environment, potential for shift work.
- Qualities and Traits: Empathy, adaptability, and a positive attitude are key traits for success.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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