Customer Service Representative

Miranda HR

＄351-439[Monthly]
On-site - Pasig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve complaints and provide effective solutions.
  • Maintain detailed records of customer interactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Meet performance metrics and goals.
  • Provide feedback on products and services to improve customer experience.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or call center environment.
  • Skills and Competencies: Strong problem-solving abilities, excellent communication, and interpersonal skills.
  • Working Conditions: Fast-paced office environment, may require shift work.
  • Qualities and Traits: Patience, empathy, and a strong commitment to customer satisfaction.
Call CentreCustomer ServiceProblem Solving
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Angel De Guzman

HR ManagerMiranda HR

Reply 5 Times Today

Working Location

Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines

Posted on 27 August 2025

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