Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues efficiently and professionally.
- Maintain accurate records of customer interactions in the system.
- Collaborate with team members to improve processes and customer satisfaction.
- Foster positive relationships with customers to ensure loyalty.
Requirements
- Educational Qualifications: A diploma in any field is required.
- Experience Level: 1-3 years of relevant customer service experience, preferably in a call center.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
- Working Conditions: A fast-paced environment, often involving long hours on the phone.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 02 September 2025
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