• Provide outstanding customer service to clients via phone, email, or chat.
• Assist customers in resolving their inquiries and providing solutions in a timely manner.
• Maintain a positive attitude and foster a welcoming environment for customers.
• Document interactions and maintain accurate records in the customer service database.
• Collaborate with team members to improve service delivery and customer satisfaction.
• SEASONAL ACCOUNT (Chat)
• HYBRID SET-UP
• Training will be provided.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: With or without work experience.
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Empathetic and customer-oriented attitude
• Working Conditions: Office environment, may require occasional overtime