Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service efficiency.
- Utilize company policies to address customer issues effectively.
- Strive to achieve customer satisfaction and retention.
Requirements
- Educational Qualifications: At least High/Senior High School Graduate.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong command of the English language, excellent customer service abilities, effective problem-solving skills, and outstanding interpersonal communication.
- Working Conditions: Typically office-based; may involve extended periods of sitting and computer use.
- Qualities and Traits: Positive attitude, resilience, ability to work in a team, and adaptability to various situations.
Lorenza Buce
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Teleperformance Recruitment Hub. Centrio Mall, 2/F Capt. Vicente Roa St, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Posted on 24 July 2025
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