Customer Service Representative
Dermcare Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Provide excellent customer service via phone, email, and chat.
- Manage and resolve customer inquiries and complaints professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge to assist customers effectively.
- Work in a fast-paced environment and meet performance targets.
- Handle customer inquiries, resolve issues, maintain records.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Strong customer service abilities, excellent organizational skills.
- Working Conditions: Typically an office environment with standard office hours.
- Qualities and Traits: Excellent communication, patience, problem-solving skills.
Ethil Sarical
HR AssistantDermcare Inc.
Active within three days
Working Location
2nd floor, Tutuban Center. JX4F+Q7X, Tondo, Manila, 1012 Metro Manila, Philippines
Posted on 28 May 2025
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