Customer Service Representative

Miranda HR

＄262-350[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance

  • Professional Development

    Job Training

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  • Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Escalate complex concerns to higher-level support when necessary.
  • Maintain professionalism, empathy, and courtesy in every customer interaction.
  • Document customer interactions and transactions accurately in the system.
  • Meet performance metrics such as response time, quality, and customer satisfaction.
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Reena-Lyn Cruz

HR OfficerMiranda HR

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Working Location

0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines

Posted on 17 September 2025

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