Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

＄350-525[Monthly]
On-site - Makati<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer issues promptly and efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Upsell products and services when appropriate.
  • Ensure customer satisfaction and loyalty.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Less than 1 year of experience in a customer service role.
  • Skills and Competencies: Proficient in Sales Pipeline management, exceptional customer service skills, and fluent in English.
  • Working Conditions: Office environment, potential for remote work.
  • Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.
Sales PipelineCustomer ServiceEnglish Language
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines

Posted on 23 July 2025

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