Customer Service Representative

StackPH

＄349-436[Monthly]
On-site - Cebu<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Employee Assistance Program

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Assist customers with inquiries and resolve issues promptly.
  • Provide excellent service via phone, email, and chat.
  • 15K Signing Bonus for all September Class
  • Maintain product knowledge to address customer needs effectively.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction.

Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of relevant experience in customer service.
  • Skills and Competencies: Strong skills in customer service, scheduling, and technical proficiency. Must demonstrate problem-solving abilities, effective communication in English, and team collaboration.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, schedule appointments, and provide product information.
  • Working Conditions: Office environment; may involve call center duties.
  • Qualities and Traits: Must be a proactive team player, financially literate, and possess strong interpersonal skills.
Customer ServiceSchedulingEnglish LanguageTeam PlayerProblem SolvingCall CentreTechnical SkillsFinancial Literate
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Artuz Mark

HR ManagerStackPH

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Working Location

Talisay. Talisay, Cebu, Philippines

Posted on 05 September 2025

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101-500 Employees

BPO & Call Center

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