Customer Service Representative
Asian Land Strategies Corporation
Job Description
Benefits
Government Mandated Benefits
Philhealth, SSS/GSIS
Description
- Act as the first point of contact for client inquiries, providing exceptional service.
- Communicate effectively both orally and in writing to resolve issues promptly.
- Maintain a deep understanding of company policies and real estate market trends.
- Coordinate with various departments to address customer needs effectively.
- Document customer interactions and transactions, recording details of inquiries, complaints, and comments.
Requirements
- Educational Qualifications: Minimum Bachelor's degree in any field. Fresh graduates are encouraged to apply.
- Experience Level: Less than 1 year experience required, preferably in a customer service role.
- Skills and Competencies: Excellent communication skills, proficiency in CRM software, adept at handling customer inquiries and complaints.
- Responsibilities and Duties: Respond to customer queries, maintain high customer satisfaction, manage customer accounts, resolve issues efficiently.
- Working Conditions: Office-based role with the possibility of remote work depending on company policy.
- Qualities and Traits: Patient, empathetic, adaptable, and able to work in a fast-paced environment.
Jilen Arellano
HR OfficerAsian Land Strategies Corporation
Active within seven days
Working Location
ALSCorporate Centre, Grand Royale Subdivision Road, Grand Royale Subdivision Rd, Malolos, Bulacan, Philippines
Posted on 15 October 2024
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Asian Land Strategies Corporation
Unfinanced / Angel
101-500 Employees
Real Estate & Property Management
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