Customer Service Representative
Asian Land Strategies Corporation
Job Description
Benefits
Government Mandated Benefits
Philhealth, SSS/GSIS
Description
- Act as the first point of contact for client inquiries, providing exceptional service.
- Communicate effectively both orally and in writing to resolve issues promptly.
- Maintain a deep understanding of company policies and real estate market trends.
- Coordinate with various departments to address customer needs effectively.
- Document customer interactions and transactions, recording details of inquiries, complaints, and comments.
Requirements
- Educational Qualifications: Minimum Bachelor's degree in any field. Fresh graduates are encouraged to apply.
- Experience Level: Less than 1 year experience required, preferably in a customer service role.
- Skills and Competencies: Excellent communication skills, proficiency in CRM software, adept at handling customer inquiries and complaints.
- Responsibilities and Duties: Respond to customer queries, maintain high customer satisfaction, manage customer accounts, resolve issues efficiently.
- Working Conditions: Office-based role with the possibility of remote work depending on company policy.
- Qualities and Traits: Patient, empathetic, adaptable, and able to work in a fast-paced environment.
Jilen Arellano
HR OfficerAsian Land Strategies Corporation
Working Location
ALSCorporate Centre, Grand Royale Subdivision Road, Grand Royale Subdivision Rd, Malolos, Bulacan, Philippines
Posted on 15 October 2024
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Unfinanced / Angel
101-500 Employees
Real Estate & Property Management
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