Customer Service Representative - Blended Account
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Maternity & Paternity Leave, Military Leave, Parental Leave, Sabbatical, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave
Description
- Respond to customer inquiries via phone, email, or chat
- Provide accurate product information and support
- Resolve customer issues in a timely manner
- Maintain records of customer interactions
- Collaborate with team members to improve service quality
- Continuously update knowledge on product offerings
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide support.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Patience, empathy, and a positive attitude.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 14 June 2025
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