Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Assist customers with product information and troubleshooting.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Continuously seek to improve service processes and client satisfaction.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong organizational, interpersonal, technical, and problem-solving skills.
- Responsibilities and Duties: Assist customers via call center, addressing inquiries and resolving issues efficiently.
- Working Conditions: Fast-paced environment, may involve evening and weekend shifts.
- Qualities and Traits: Excellent multitasking abilities, strong communication skills, and a patient demeanor.
Jenicah Marcelo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 7 Times Today
Working Location
3rd Floor, Teleperformance - Insular Life Building. Mindanao Ave, Cebu City, 6000 Cebu, Philippines
Posted on 20 June 2025
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