Customer Service Representative
Nicoshayne Employment Agency Company
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information, troubleshooting, and order processing.
- Maintain accurate records of customer interactions and feedback.
- Work collaboratively with team members to resolve issues.
- Provide exceptional service to enhance customer satisfaction and loyalty.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
- Experience Level: Less than 1 year of experience in customer service or related role.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, outstanding people skills, account management, and organizational skills.
- Working Conditions: Office environment, regular interaction with customers, and potential for varying shifts.
- Qualities and Traits: Empathetic, proactive, adaptable, and a team player.
NICOSHAYNE EMPL AGENCY COMPANY
HR OfficerNicoshayne Employment Agency Company
Working Location
Colent Marketing Philippines, Inc.. Berton's Place, 46 Sta. Rosa, Quezon City, 1115 Metro Manila, Philippines
Posted on 16 June 2025
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