Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and resolve issues efficiently.
- Maintain a positive, empathetic, and professional attitude.
- Document customer interactions and feedback for improvement.
- Collaborate with team members to enhance service quality.
- Ensure customer satisfaction and contribute to team goals.
Requirements
- Educational Qualifications: Education degree not required.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Strong communication, problem-solving skills, and a customer-oriented mindset.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Jenicah Marcelo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
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Working Location
4th Floor, 26th Street, Market Square. L3, Kiosk , Market! Market! Mall , 26th Street Corner C5 26th Street Corner C5 , Fort Bonifacio Global City , Fort Bonifacio , Taguig City , 1634 Metro Manila, Philippines
Posted on 09 June 2025
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