Customer Service Representative

Metacom Careers

＄359-448[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate product information and troubleshooting assistance.
  • Document customer interactions and maintain records.
  • Resolve complaints promptly and professionally.
  • Collaborate with team members to enhance customer experience.
  • Maintain a positive and empathetic attitude toward customers.
  • Handle customer inquiries, resolve issues, and provide product information.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in customer service or call center environment.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Patience, empathy, and a positive attitude.
Customer ServiceCall Centre
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Shayne Villaroman

HR ManagerMetacom Careers

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Working Location

Ortigas Avenue, Mandaluyong, PH

Posted on 09 June 2025

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