Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various channels.
- Assist customers with inquiries, issues, and product support.
- Document interactions accurately in the CRM system.
- Collaborate with team members to resolve complex issues.
- Maintain up-to-date knowledge of products and services.
- Ensure customer satisfaction and foster positive relationships.
Requirements
- Educational Qualifications: High school diploma or equivalent; a degree in business or related field is a plus.
- Experience Level: 1-2 years of experience in customer service or call center environment.
- Skills and Competencies: Proficient in communication, problem-solving, and conflict resolution; familiarity with CRM software.
- Working Conditions: Primarily office-based; may include evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, adaptable, and a team player with a positive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 03 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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