Customer Service Representative
Metacom Careers
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave
Description
- Provide exceptional customer support through various channels (phone, email, chat).
- Resolve customer inquiries, complaints, and feedback efficiently.
- Maintain thorough knowledge of products and services to assist clients.
- Document interactions and update customer records accurately.
- Handle customer inquiries, provide product information, and resolve complaints efficiently.
Requirements
- Educational Qualifications: Bachelor's degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Excellent communication, problem-solving, and conflict-resolution skills.
- Working Conditions: Office environment with a focus on team collaboration and customer interaction.
- Qualities and Traits: Empathetic, patient, and detail-oriented, with a strong commitment to customer satisfaction.
Brian Lamban CSSWB
HR ManagerMetacom Careers
High response rate
Working Location
Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines
Posted on 09 May 2025
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