Customer Service Representative
Citiwide Basic Commodities & Manpower Services Inc.
Job Description
Benefits
Employee Recognition and Rewards
Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Professional Development
Job Training
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries and complaints via phone and email.
- Provide accurate information about products and services.
- Resolve customer issues in a timely manner.
- Maintain customer records and feedback.
- Collaborate with team members to improve service quality.
- Achieve performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: Less than 1 year of experience in customer service or related fields.
- Skills and Competencies: Proficiency in English, exceptional customer service, scheduling abilities, strong problem-solving skills, and sales experience.
- Responsibilities and Duties: Assist customers, resolve inquiries, schedule appointments, and promote services.
- Working Conditions: Office environment, may involve shift work, comfortable workstations.
- Qualities and Traits: Team player, strong work ethic, excellent interpersonal skills, and ability to handle stress.
HR Sally Manansala
HR OfficerCitiwide Basic Commodities & Manpower Services Inc.
More than ten replies today
Work Location
Cyberpark Tower 1. 60 ゼネラル・アギナルド・アベニュー Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 22 April 2025
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Citiwide Basic Commodities & Manpower Services Inc.
Unfinanced / Angel
101-500 Employees
Human Resources & Recruitment
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