Customer Service Representative

Trinity Workforce Solutions, Inc.

＄264-440[Monthly]
On-site - Mandaluyong<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide product information and support to enhance customer satisfaction.
  • Resolve complaints efficiently while maintaining a positive attitude.
  • Maintain accurate records of customer interactions in the database.
  • Collaborate with team members to improve service processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent required.
  • Experience Level: Less than 1 year of customer service experience preferred.
  • Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in basic computer applications.
  • Working Conditions: Primarily office-based, with possible shifts; fast-paced environment.
  • Qualities and Traits: Friendly, empathetic, and patient approach, with a positive attitude toward customer care.
Customer ServiceEnglish LanguageProblem SolvingStrong Work EthicOrganizational SkillsPeople SkillsCall CentreSales Pitching and Closure
Preview

Angela Gutierrez

Delivery ManagerTrinity Workforce Solutions, Inc.

High response rate

Work Location

Robinsons Cybergate Tower 1. Cybergate, Cybergate Street, Mandaluyong, 1550 Metro Manila, Philippines

Posted on 16 April 2025

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Trinity Workforce Solutions, Inc.

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51-100 Employees

Human Resources & Recruitment

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