Customer Service Agent

[24]7.ai

$266-354[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Quarterly Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

Key Responsibilities:

  • Handle new account acquisition and promote services and offerings.
  • Assist with order inquiries and ensure smooth order processing.
  • Manage billing services, including credit adjustments, disputes, and payments.
  • Provide timely resolution for complaints and general customer service inquiries.
  • Support account upgrades and downgrades.
  • Ensure customer satisfaction through clear communication and issue resolution.
  • Drive revenue by upselling or cross-selling relevant products.

Requirements

 You’re the perfect fit if …

  • You’re 18 years old and above 
  • At least a Senior High school or Highschool Graduate
  • Has at least 6 months International Call center experience for SHS/HS Graduatesno experience required for those who completed 2nd Year in College and above
  • Willing to work on-site 
  • With excellent oral and written communication skills 
  • Can educate customers on inquiries and other product information 
  • Able to handle issues and complaints in a professional manner 
English LanguageCustomer ServiceSales Pitching and ClosureStrong Work EthicSales PipelineTechnical Skills
Preview

Janice Javier

Recruiter[24]7.ai

More than ten replies today

Working Location

G/F Cyber Sigma, Robinsons Cyber Sigma, Lawton Ave, Mckinley West, Taguig, 1634 Metro Manila, Philippines

Posted on 04 July 2025

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