Customer Service Agent

Pet Valley Memorial Corporation

Urgent
＄180-270[Monthly]
On-site - Cavite<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Life Insurance

  • Others

    Company Social Events

  • Perks Benefits

    Retirement Plan

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

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Description

  • Assist customers with inquiries via phone, email, or chat.
  • Resolve product or service issues efficiently.
  • Maintain a positive and informative customer experience.
  • Document interactions and follow up as necessary.
  • Collaborate with team members to enhance service delivery.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High School diploma or Senior High School equivalent required. Fresh Graduate is welcome
  • Experience Level: Less than 1 year of experience in customer service or related fields preferred.
  • Skills and Competencies: Strong customer service, problem-solving, and organizational skills are essential.
  • Working Conditions: Mostly office-based, with shifts in a call center environment.
  • Qualities and Traits: Excellent interpersonal skills, empathy, and a positive attitude are crucial.
Customer ServiceProblem SolvingOrganizational SkillsPeople SkillsInterpersonal SkillsCall Centre
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Ram Career Sheila

HR OfficerPet Valley Memorial Corporation

High response rate

Working Location

RAM Office Building. 5140 Brgy Tibig Rd, Silang, Cavite, Philippines

Posted on 07 May 2025

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