Customer Care Representative

Prime Meridian HR Consultancy Inc.

$525-1.1K[Monthly]
On-site - Makati1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Description

  • Check and respond to clients' email daily.
  • To reply, you need to coordinate with several team members such as shipping, inventory and operation.
  • Reply within 24 hours
  • Fulfill the orders in Shopify once the shipping team has sent out the package
  • Handle and organize the cases using Notion board
  • Make sure all cases are taken care of and not dropped until resolved. Check and follow up with team members daily.

Requirements

  • Minimum one year experience in the related field
  • Receptive and humble enough to receive the feedback from founders
  • Can empathize with the client and consider the client’s side feeling/perspective
  • Does not drop or miss on tasks (not dropping the ball)
Customer ServiceEnglish LanguageShopify
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Ma. Chantal Anjelika Ramirez

HR OfficerPrime Meridian HR Consultancy Inc.

Active within three days

Working Location

2345 South Osmeña, Makati City, Makati City. Makati City, Metro Manila, Philippines

Posted on 22 July 2025

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