Customer Care Representative

XMC BPO Manila

$353-442[Monthly]
On-site - Pasig1-3 Yrs ExpEdu not requiredFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

As an Inbound Sales Representative, you will be the first point of contact for customers seeking hotel reservations and travel-related services.


  • Handle inbound calls, emails, or chats from customers inquiring about hotel availability, pricing, and amenities
  • Assist customers in making, modifying, or canceling reservations
  • Upsell room upgrades, packages, or additional services to maximize revenue
  • Provide accurate information about hotel policies, promotions, and local attractions

Requirements

  • Tech Savvy, computer literate, technologically proficient, digitally adept, or proficient in computers
  • 18 months customer service experience and/or 1 year experience inbound sales
  • with good English communication skills
  • Amenable to work in graveyard shift
  • Can start ASAP


English LanguageCustomer ServiceSalesforceSales PipelineSales Pitching and ClosureProblem SolvingTeam Player
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Joyce Piedad

HR OfficerXMC BPO Manila

Reply 0 Times Today

Working Location

404, XMC BPO, H3P8+7CR, Pasig, Metro Manila, Philippines

Posted on 30 June 2025

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