Customer Care Representative

[24]7.ai

$266-355[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Professional Development

    Apprenticeship Program, Mentorship Program

  • Time Off & Leave

    Sick Leave, Solo Parent Leave, Vacation Leave

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Description

Overview

  • Day Shift Voice/Non-Voice Setup
  • Australian Telecommunication Account
  • Process customer service-oriented calls from customers

Perks

  • Top performers will fly to Australia for FREE*
  • Other rewarding incentives await top sellers and performers

 Tasks

  • Answer order-related concerns
  • Assist customers with issues encountered during online ordering
  • Assist third-party dealers in processing their orders. 

Skills Required

  • Excellent conversational skills
  • Demonstrated problem-solving and analytical skills
  • Exhibit active listening and keen attention to details
  • Persistent and results-oriented
  • Ability to multitask and access multiple data sources simultaneously
  • Ability to probe effectively
  • Sales target/conversion included in the metrics 

Requirements

Qualifications

  • Must be 18 years old and above
  • Completed High School (Old Curriculum) , Senior High School
  • A sales background is an advantage, but not required
  • Amenable to work on holidays, weekends, and shifting schedules
  • Professional, enthusiastic, and customer service-oriented
English LanguageCustomer ServiceProblem SolvingTeam PlayerStrong Work EthicInterpersonal SkillsPeople SkillsSales PipelineTechnical SkillsCall Centre
Preview

Janice Javier

Recruiter[24]7.ai

High response rate

Working Location

G/F Cyber Sigma, Robinsons Cyber Sigma, Lawton Ave, Mckinley West, Taguig, 1634 Metro Manila, Philippines

Posted on 01 May 2025

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